This is what we DO.

DO is a full service ecommerce agency. We equip ecommerce businesses to sell more, look great and operate efficiently.

All of our design, development, digital marketing and project management is conducted in house at our Melbourne HQ. We work with businesses all over Australia. Our approach is simple, streamlined and always has the end user in mind. It’s how we do it better, every time.

Shopify and Shopify Plus

DO are Shopify Plus Experts. We’re also proud to be one of only 13 Shopify Plus Partner agencies in the Asia-Pacific region.

Shopify is the world’s leading e-commerce platform for businesses of all sizes, with packages ranging from starter packages for start-ups to its state-of-the-art enterprise solution, Shopify Plus.

Shopify Plus is state of the art and getting better all the time. It allows you to create highly customised ecommerce functionality while also enjoying the built-in simplicity of Shopify.

And best of all, because Shopify is a 100% hosted solution, it never crashes and you never get stung by unexpected upgrade costs.

Read more: How Shopify Plus will grow your sales

Shopify Migration

Business of all shapes and sizes are flocking to Shopify. If you’re on Magento, Bigcommerce, Woo Commerce, Neto, NetSuite, Big Cartel, or any e-commerce platform, DO are able to assist with every element of a successful migration.

There’s lots to consider when re-platforming, but we’ve done it all before and have the processes in place to make it as smooth a transition as possible.

And best of all, because Shopify is a 100% hosted solution, it never crashes and you never get stung by unexpected upgrade costs.

Read more: Migrating to Shopify- our essential guide

Shopify Private Apps

Shopify isn’t just an off-the-shelf e-commerce platform. Its extensive APIs allow custom app development that give it superpowers. We understand the ins and outs of Shopify’s API as good as anyone and know its limitations and possibilities.

We’ve built private apps that deliver functionality such as:

  • Wholesale pricing
  • Custom reports
  • Phone orders
  • Advanced product management

    Web Development

    A website is the most important tool for any business. DO are a one-stop-shop for building websites of all shapes and sizes. Whether you need a brand new website or updates to an existing one, we can manage the project from scoping, design and development.

    We work with websites across almost any platform or framework, including Wordpress, SquareSpace, Shopify and Laravel.

    Digital Design

    Our internal design team will make you look great. Whether you need a new look for your homepage, digital assets or a whole new website—we can help.

    We work with websites across almost any platform or framework, including Wordpress, Shopify and Laravel to help improve layout and functionality.

    Best of all, our design team works right next to our development team, so we only design stuff that can be built effectively.

    Digital Strategy and UX

    It’s one thing to be able to design and build websites, but without a well planned digital strategy, it can all amount to nothing.

    DO are experts at working with clients to help them make the right decisions in planning a project. We can help you with selecting the right tools and platforms, the right partners, manage internal resources and set the right goals and metrics.

    When we design and develop, we create best practice customer experience for online stores, to maximise conversion rates and increase sales.

    From initial consultation and scoping to design, development and reporting, DO work with our clients to work customer experience magic.

    Explainer Videos

    Videos are an essential part of your digital strategy, but creating professional videos can be costly and time consuming.

    DO are experts at producing high quality, professional animated videos. Whether you need to promote a new product or service, explain something complicated or simply show off your brand, we can help.

    Our video clients include government departments, online retailers and professionals services businesses.

     

    Social Media

    Here at DO we are experts in social media strategy, advertising and design to help your brand stand out in the competitive social media landscape.

    Posting a few photos and links on social media is no longer enough to showcase your brand and products. A strong strategy coupled with paid advertising, Instagram lead ads and slick design is a necessity these days.

    Our social media clients include government departments, online retailers and professionals services businesses.

     

    Email Marketing and Strategy

    Email marketing is extremely important for ecommerce businesses and is something that can be easily implemented and in return will reap a big ROI.

    Here at DO we work out the best way to encourage your customers to purchase your products. We do this by analysing your customers current purchasing trends and creating an effective email campaign with simple, yet creative design to deliver conversion.

    We also focus on setting up your email automation campaigns so you can be always selling to your customers, without draining your resources. The campaigns include onboarding, win back, product recommendations, order confirmations and fulfilment updates.

    Read more: See how email marketing can make you money >

     

    Google Optimisation and Strategy

    Here at DO we focus on optimising your business and brand to help you rank on page 1.

    One way we do this is by implementing Google Shopping, which has a higher conversion rate and lower CPC than standard Adwords. Google Shopping is a great way to connect your store to customers who are specifically searching for your products. We’re here to help you do this by digging deep into your data, setting up your campaigns and ongoing analysis and reporting. Ultimately, we want to drive customers to your store. 

    As Google favours products with reviews, we can implement a reviews platform such as Yotpo to add rich content to product pages, ensure your star ratings appears in Google and improve your overall SEO.

    At DO, we’re here to help your customers find you fast on Google.